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Privacy Policy

Website Privacy Policy for Gillian Frances Ltd t/a Inspiring Words

Gillian Frances Ltd t/a Inspiring Words (“We”) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and our Cookie Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in contact or purchase forms on our site ( or by corresponding with us by phone, e-mail, social media or otherwise. The information you give us may include your name, address, e-mail address and phone number.
  • Information we receive from other sources. We also work with third parties (which may include, for example clients, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.


For information on the cookies we use and the purposes for which we use them, please read our Cookie Policy.

What we use your personal data for:

  • Information you give to us. We will use this information:
    • To manage your account and to deliver our products and services effectively to you
    • To manage our business effectively and maintain our records
    • To notify you about changes to our service
    • To ensure that content from our site is presented in the most effective manner for you and for your computer
    • If you agree, to email you about other products and services we think may be of interest to you.
  • Information we collect about you. We will use this information:
    • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
    • To improve our site to ensure that content is presented in the most effective manner for you and for your computer
    • To allow you to participate in interactive features of our service, when you choose to do so

Our reasons would be:

  • A contract
  • Our legitimate interests
  • Our legal obligations

Disclosure of your information

Gillian Frances Limited will not share your information for marketing purposes with anyone else.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract with them or you.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

  • If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply any of our terms and conditions as supplied to customers and other agreements; or to protect the rights, property, or safety of Gillian Frances Limited, our customers, or others.

Our reasons would be:

  • Our legitimate interests
  • Our legal obligations

If you have consented to receive marketing, you may opt out at any point. You have a right at any time to stop us from contacting you for marketing purposes. If not longer wish to be contacted for marketing purposes, please email or call 0116 286 9800.

Our reasons for marketing would be:

  • Your consent
  • Our legitimate interests

Your rights: Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or call 0116 286 9800. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date.

Your rights: removal or correction
You may ask us to correct or remove information you think is inaccurate. To do so, please email or call 0116 286 9800.

Links to other websites
Please note that this website may include links to other websites. This privacy policy only applies to this website, so when you link to other websites, you should read their own privacy policies. We cannot be held responsible for your privacy if you choose to visit them.

Transmission of information
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This privacy policy was last updated on 24 May 2018.

Information about us is a site operated by Gillian Frances Ltd (“We”). We are registered in England and Wales under company number 05330497 and have our registered office at Portland House, 21 Narborough Road, Cosby, Leicester LE9 1TA. Our main trading address is 30 Cambridge Road, Cosby, Leicester LE9 1SH. We are a limited company.

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